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If your questions aren’t answered here, please contact us at JustGraco. We’re happy to help!
Ordering products from our online store is easy:
- Click on the product. You’ll be taken to its product information page.
- Select the item and quantity you want.
- Click Add to Basket.
- Enter the delivery address.
- If paying by credit/debit card, enter your billing details. If you prefer to pay by cash, select the Cash on Delivery option instead.
- Click Continue at the bottom of the page.
- On the Review Your Order screen that follows, check that all your details are correct.
- Click Complete Purchase to finish placing your order.
Yes, you can. Simply skip the sign-in process and continue shopping as a guest. You’ll just need to enter your address and payment information when you check out.
- Credit & debit cards – We accept either UAE-issued or International Visa/MasterCard credit or debit cards.
- Cash on Delivery – This payment option is available for most products on the website. However, orders out of UAE cannot avail of this payment option.
Orders placed before 3:30 PM, Saturday-Thursday, will be delivered the next business day, while orders placed after 3:30 PM will be delivered in 2-3 business days.
Delivery times are a bit longer if your delivery address is out of UAE.
No, not online. But you can request a change of address when our delivery partner calls you before delivering your order. If you choose to do that, though, remember that it may delay the delivery of your order.